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Contact Us

UK (London)
Tel: UK +44 (0)20 8827 0089
email: info.london@loungeclub.com

USA (Dallas)
Tel: Toll-Free in US / CANADA / MEXICO:
877-458-2822
Tel: Elsewhere: +1-469-467-1747.
email: info.dallas@loungeclub.com

Hong Kong SAR
Tel: +852 2907 0097
email: info.hongkong@loungeclub.com

Cookie Policy

This Cookie Policy explains how Lounge Club, which is a trading name of Priority Pass Ltd, a Collinson Group Ltd Company, ("we") use Cookies on our website.

1. What are Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Cookies are created when you use your browser to visit a website. Cookies are used to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customisation functions. Cookie technology encompasses the use of pixels, text files and java script. We refer to all of these technologies as Cookies.

Why do we use Cookies?
Cookies help us deliver, protect and improve our website product by personalising content, tailoring services and advertisements, improving performance with the use of metrics and providing security measures to keep you safe and secure.

Do other parties use Cookies on our site?
Yes, other parties use Cookies on our site to help tailor advertisements to you on other applications and websites.

2. Cookies we use

Strictly Necessary Cookies
These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block these Cookies, but some parts of the site will not then work. These Cookies do not store any personally identifiable information.

Performance Cookies
These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these types of Cookies collect is aggregated and therefore anonymous. If you do not allow these Cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies
These Cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all of these services may not function properly.

Targeting Cookies
These Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these Cookies, you will experience less targeted advertising.

Multiple users
If more than one person uses your device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see adverts based on sites they have visited as well as sites you have visited.

3. Your rights

We will only use Cookies which personally identify you, your computer or mobile device if:

  • You have agreed to it; or
  • We have legitimate reason to do so, such as making the website function.

You have the right at any time to;

  • Withdraw your agreement to the use of Cookies;
  • Refuse Cookies altogether;
  • Delete Cookies that have already been set;
  • Modify your cookie settings.

You can perform these actions at any time with the use of our Cookie manager functionality.

4. How to contact us

For the purposes of data protection legislation, Lounge Club trading as Priority Pass Ltd, a Collinson Group Ltd company is registered in England and Wales with company number 02728518 and offices in Cutlers Exchange, 123 Houndsditch, London, EC3A 7BU, United Kingdom is the data controller.

If you have any questions about our Cookie Policy or the use of Cookies on our website, please contact our Data Protection Officer, the details of which are below:

Data Protection Officer
Lounge Club
Data.Protection@loungeclub.com

5. Other websites

Our website may contain links to other websites. This Cookie Policy only applies to our website so when you link to such other websites, you should read their own cookie policies.

6. Changes to our policy

We keep our Cookie Policy under regular review, and we will make any new versions available on our website. This Cookie Policy was last updated on 15/04/2020.